Privacy Policy

1. Introduction

Welcome to the official digital platform of the Puerto Princesa Subterranean River National Park (PPSRNP). We respect your privacy and are committed to protecting your personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173).

2. Information We Collect

To provide our digital services, including permit issuance, membership registration, and volunteer coordination, we may collect the following types of information:

  • Personal Information: Name, address, contact number, and email address.
  • Identification Data: Government-issued ID numbers (for permit validation).
  • Profile Data: Information provided during optional profile completion (e.g., emergency contacts, blood type).
  • Technical Data: IP addresses, browser type, and login timestamps for security auditing.

3. How We Use Your Data

Your data is processed for the following legitimate purposes:

  • Service Delivery: Processing visitor entry permits and managing park capacity.
  • Identity Verification: Ensuring the security of the Protected Area by verifying visitor identities.
  • Communication: Sending booking confirmations, park advisories, and emergency alerts.
  • Research & Statistics: Anonymized data may be used for tourism flow analysis and environmental impact studies.

4. Data Sharing & Disclosure

We do not sell or trade your personal data. Your information is shared only under the following circumstances:

  • Legal Requirement: When required by a court order or law enforcement agencies.
  • Government Mandate: Sharing with the City Government of Puerto Princesa or the Department of Environment and Natural Resources (DENR) for regulatory compliance.

5. Data Security

We implement strict organizational, physical, and technical security measures to protect your data. This platform utilizes industry-standard encryption (SSL/TLS) and secure cloud storage (Google Firebase) to prevent unauthorized access.

6. Your Rights

Under the Data Privacy Act, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact our Data Protection Officer.

7. Contact Us

If you have questions regarding this policy, please contact us at:

PPSRNP Administration Office
Puerto Princesa City, Palawan
Email: info@ppsrnp.gov.ph
Phone: (048) 434-2509